Posts tagged with "bugs fix"

Read Duration Problem

April 06, 2011

 
We recently having inaccurate results of read duration and now it's being fixed.

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Recipient Location

February 07, 2011

 
Location tracked in our system are limited to state level only on past weeks. This has been upgraded today and you can now track your recipient location until city level.

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Tracking Button

February 07, 2011

 
The number of users of WhoReadMe is keep increasing. This is a great news for us, and we have just migrated into a high performance server to serve you better! We expect no down time for the migrate to avoid any interrupts.Meanwhile, we added trackin...

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Spam with Yahoo account

February 02, 2011

 
Some users are complaining their e-mails being marked as spam/junk when delivering to Yahoo users. After few days of investigations, this issue is fixed! Great!Another good news! Some users may receive multiple notifications for an e-mail and it's no...

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Contact Imports are Broken

August 19, 2010

 
Contact importer for Gmail and Hotmail are reported broken. It's now fixed and back to live.

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Service Tuning and Updates

August 04, 2010

 
We will starting to work on some coding updates and tuning from today. You may experiencing some unexpected issues during this period. If you are having any issues, please contact us here.

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Compatible with most browsers

March 11, 2010

 
We have trying our best to deliver maximum compatibilities to all kind of browsers. The final works for layout has been done. Please contact us if you still having layout issue with your browser.

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Fixed few layout issues with IE6

March 10, 2010

 
Today, we have fixed few layout issues with IE6.

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Features Enhancement

March 04, 2010

 
After few weeks of review, we have made some improvements of our existing features. The changes are listed below:Read Notification - Reduced the amount of duplicate read notification e-mails.Return Mails - Blocked return e-mails from sending back to ...

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Expiry mode temporarily disabled

February 24, 2010

 
Expiry mode has been disabled because this feature is still unstable. Feature will be available again as soon as it has been upgraded.

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Date Issue with e-mail status

February 22, 2010

 
Fixed the timestamp issue. All the records on e-mail status is showing the last date of last e-mail sent. This made user confused about the actual time of sending.

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Dialog box issue with IE7

February 18, 2010

 
Ops, Internet Explorer 7 is really giving us a lot of problems. IE7 users are not able to delete their e-mails properly due the dialog box stucked in the middle. We have worked for it and hopefully it has been fixed now.

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Yahoo! contact impoter is broken

February 17, 2010

 
Yahoo! has made some changed on their algorithms which lead to the broken of our Yahoo! contact importer. Fortunately, we have get it fixed.

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Layout issue with Internet Explorer 7

February 16, 2010

 
The new version 3 is having alignment problems with users who are using Microsoft Internet Explorer 7. After investigated, the issue has been resolved.

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Recipient Locator Down

January 30, 2010

 
We are on the progress to implement version 3 in the background before GUI. Therefore recipient locator is broken, but it's fixed now.

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E-mailing Issue

November 05, 2009

 
We are having e-mailing issues since yesterday. After contact with Hotmail staff, the delivery of all e-mails should be working fine now.

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Mail Undeliverable to @hotmail.com

November 05, 2009

 
It's sad that hotmail blocked e-mails from our server. We are looking alternative way to fix this issue now.

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Gmail Contact Importer Broken

October 22, 2009

 
The Gmail Contact Importer is broken. We are fixing the problem now.

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Login Server Down

October 15, 2009

 
We are apologized that the login server is down since this morning. Issue is fixed now.

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Sorry for the Downtime

October 01, 2009

 
We are apologized  that WhoReadMe service was down since 30/09/2009 4:00pm (GMT) and last for about 12 hours. This is caused by RAM issue in our server.

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Problem with Serbian Characters

September 24, 2009

 
We are having problem to display content with Serbian characters since last update. It's now fixed.

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Problem with Additional Email

September 08, 2009

 
Some users are having problem to add additional email address to their WhoReadMe account since last upgrade. We have worked on this issue and fixed.

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Service Upgraded

August 30, 2009

 
We just upgraded the back end engine of WhoReadMe. Please inform us immediately if there is any problems or errors.

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Problem with Yahoo! Address Book

August 08, 2009

 
Users are currently having problem to import contacts from Yahoo! due the internal changes on Yahoo! site. We have work on this and fixed.

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Service Upgrade

July 16, 2009

 
We are currently upgrading our service. During this period, you may experiencing slow connection or display error.

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Empty Email Content

May 14, 2009

 
Recently emails sent from WhoReadMe are blank. Is has been fixed now.Sorry for any inconveniences.

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Migrated to another Server

May 13, 2009

 
We are having painful experiences with the new server. We received complaints about speed and performance.Now we have moved to another stable server, and our free service is back.We are still working on some minor issues currently and service may int...

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WhoReadMe is Back!

May 08, 2009

 
Finally WhoReadMe is moved out from a shared hosting and has its own server.WhoReadMe is back earlier as expected to continue providing free email tracking service for you!Kindly feedback to us at support@whoreadme.com for speed of new server, techni...

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Attachment Upload Issue Fixed

February 20, 2009

 
Fix: Some users are facing infinite uploading problem when they are trying to attach a file to their email.

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Compatible Issue with Opera Browser

February 14, 2009

 
We received complaints from Opera users regarding they are not able to edit email content when sending out email. The edit cursor does not appear as usual.We have investigated on this issue and it has been fixed.

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Server is Back to Normal

February 05, 2009

 
We are having internal server errors since 14:26:00 (GMT). Users are not able to send tracked emails, or check their tracked email result. Issue is now solved and everything is back to normal.

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Feature Update: Report Location Error

February 04, 2009

 
We have enhanced the location error reporter at http://www.whoreadme.com/report-location-error.htmlFeel free to report us for any incorrect location.

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Compatible Issues with Windows Live Mail

January 31, 2009

 
We found that Windows Live Mail will pop out for a read receipt request once email delivered from WhoReadMe.This issue has been fixed and the email tracking is back to "invisible" again against Windows Live Mail client.

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WhoReadMe Email Gateway is now Up!

January 27, 2009

 
Great to inform that the broken email gateway is up now! We have purchased more email servers to prevent this situation from happen again.

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Email Gateway is Broken

January 26, 2009

 
One of our email gateway is reported broken since 2009-01-26 07:00:00 (GMT). Issue has been submitted to technician of hosting company.During this period, you may experiencing failure to send out email from WhoReadMe service.

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AOL Contact List Importer Fixed

January 23, 2009

 
AOL changed their inbox structures recently which cause our contact importer for AOL mal-functioning. It's now fixed and working prefectly!

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Hotmail Contact Importer Updated

January 09, 2009

 
Contact importer for MSN emails has been fixed. Users can now import existing address book from hotmail.com, live.com, msn.com, and passport.com to WhoReadMe.

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Email System is Down

November 20, 2008

 
We are apologize that WhoReadMe emailing system is DOWN! we are facing problem to send out emails. Our hosting company is fixing the problem  now. Please bear with us for the down time.

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Chinese Simplified and Chinese Traditional is Now Available

November 18, 2008

 
We are proud to announce that WhoReadMe is available in Chinese Simplified and Chinese Traditional language. Kindly contact us if there are any translation errors.

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Tracked Email Reaches Junk Folder in Hotmail

November 07, 2008

 
We monitored and found that most of the tracked emails from WhoReadMe are delivered into Junk folder of Hotmail. After few days of investigation, we solved this problem and emails are now delivered safely into recipient inbox.Please kindly inform us ...

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Problem to Deliver Tracked Email to Yahoo! Mailbox

November 05, 2008

 
We received complaint about email delivery failed to Yahoo! mailbox. However this issue has been fixed.

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DNS Cache Problem

November 01, 2008

 
We recieved complaints from users regarding page not found errors. This is common as WhoReadMe is moved to a new server. Your computer or ISP DNS server may need time to resolve the IP address to WhoReadMe.com. Please wait patiently.

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